Table Of Content
Getting to the Port of Miami — Transportation options from airports and the Miami area to the cruise port. Everything you need to know to get to the port and start your vacation. That’s why it pays to know your options.
JetPort Park & Ride Center
They overbooked the reservations and did not have sufficient parking space. They asked for my key, and I told them that I had valuables in the car and asked if they would be responsible if my car or valuables were stolen. Their attendants had no sense of customer service and were very rude.
Would Not Recommend
Prices vary considerably, based mainly on convenience to the port. I will be parking there again soonbecause I always have a great experience there. BBB Business Profiles generally cover a three-year reporting period.
The parking facility and service at the…
It ended up taking us 45 minutes to get picked up. Not very fun and a good waste of our time. Other than that, the drop off was good and the parking was good. Poor transportation to and from Parking garage to Port and back. We had to wait an hour before the van came to pick us up at the Port and return to the parking garage. We only saw three vans in action and Premier Cruise claimed that 5 vans were in service.
But with taxes and fees you can expect to pay about $100 in total for parking on a one-week cruise — or roughly $12.50 per day. Parking comes in both covered (parking garage) and uncovered lots. The good news is that there are several options for where to park, so you can always find a lot that’s near your cruise ship. Simply follow the signs to your ship as you arrive at the port and you’ll find the parking lot or garage nearby. Verrry difficult to find this location in busy downtown Miami. Once inside the 8th floor lot we were confused as to how to find the parking location.
Shuttle picked us up immediately at end…
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My only downside which is not their fault is the city had a lot of streets closed which made it hard getting to the parking garage. I had trouble with the parking garage when I arrived. Also when leaving the boat waited for over 30 minutes for a ride back to garage. Many people trying to get back to garage.
I callled customer service for directions and they say once in the lot turn only right, but the lot had all left turns! The parking attendant was very aggressive. The driver of the shuttle van was very accommodating , kind and professional. Pick up was efficient and timely but trying to navigate that lot is confusing.
Overall I had a good experience
BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This is a busy location; please allow a minute wait and plan accordingly. Free shuttle for up to 4 passengers only. You can drop off extras at the port and then come back. Enter garage, take ticket from machine, make left turn, go up ramp then make right turns until 7th level to see attendant.
No explanation would be given, except "new policy". Safe Cruise ParkingSafe Cruise Parking offers a good deal, covered garage parking, and 24/7 security. That’s a pretty compelling offer for a rate that’s considerably less than the cruise parking lots at the port. They are a great company for parking. The only trouble we had was when we were being picked up.
There was a van from Premier there but unfortunately we did not make it on. The driver informed us that the next van was on its way. Several people followed directions and gathered behind us but others just laughed and moved closer to where the traffic was entering into the port. Well after standing for over 45 minutes the van stopped a distance away from us, closer to the entrance.
Everything good up until we returned from the cruise. We were in a hurry, when we got to our car, we were blocked in by other cars parked behind us. Someone made a mistake on when we would return. This mistake put us behind by 30 mins.
The attendants are always courteous and helpful. We received exactly the type of service we expected. Great Experience at all pointsNo problems with parking, company is organized and service is great.
My family was split between two vans. First driver was apologetic and polite. Second driver was rude and unhelpful, dropped everyone on 6th floor, forcing us to walk with our luggage to 8th floor.
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